Auction Rules

YOU MUST BE REGISTERED TO BID. All individuals intending to place bids must complete
the registration process. Only those who have successfully registered as bidders shall be permitted
to assert ownership rights over the vehicle. Should any assistance or accelerated approval be
needed, please contact the Towing Auction. Our customer service team will offer guidance and
provide step-by-step assistance during the registration procedure. Licensed dealers are urged to
have their Dealer License ID and expiration date readily available. Private customers are
requested to have their driver's license and its expiration date prepared. For verification
purposes, please ensure that the government-issued photo ID corresponds to the buyer's
information and is present at time of payment.
HOW DO I BID?
Log in to drumhellertowingauction.com. Click View and you will see the vehicles Running.
Start bidding.
*** Extra time automatically adds up if a bid is placed 90 seconds before the time is up***

HOW DO I KNOW I HAVE WON? To easily find out if you've won any vehicles, simply log
back into your account. Once you're logged in, the website will display any vehicles you
have won. It's important to remember to check if you are the highest bidder. In addition to
this, you will receive an email with further instructions and next steps. If you prefer, you can
also opt to receive text notifications regarding your bidding status.
IF BID An IF bid is a bid placed below the reserve price of an item. Although the bidder
is not declared the winner at the end of the auction, they may be contacted by the
auctioneer with a counter-offer to purchase the item. The bidder should check their
dashboard to find out if they have received a counter-offer.
HOW DO I PAY? We accept CASH ONLY. Drumheller Auto Auction will have
the billing paperwork and the keys, if available, once payment is received.
ADDITIONAL FEES: A documentation fee of $50 per vehicle will be applied.
HOW SOON CAN I PICK UP MY CAR? Usually, the vehicles will be billed and
ready for pickup by 2pm the day of the auction.
PAYMENT AND PICKUP OBLIGATIONS: All vehicles purchased at Drumheller's Auto Auction must be paid in
full within 24 hours of the auction and must be picked up no later than 4pm on Friday
following the auction. Failure to adhere to these obligations will result in the imposition of
storage fees at a rate of $25.00 per day per vehicle.

We do offer towing services. Please inquire for pricing.
POST-SALE RESTRICTIONS: No maintenance or repairs shall be conducted. The presence of
locksmiths shall be prohibited. The installation of fuel or batteries is strictly prohibited. In the
event that the vehicle fails to start, the purchaser is obligated to organize a towing service.
Drumheller’s Towing offers towing services, which may be requested upon completion of the
final payment. Any towing company wishing to retrieve the vehicle from this location must be
adequately insured with general liability and workman’s compensation coverage. Additionally,
the company is required to provide a hold harmless agreement on official letterhead. A loading
fee amounting to $50 will be enforced if loading is deemed necessary. To confirm loading
arrangements, kindly address the matter during the final payment process.
NO EXCEPTIONS
This is an “AS IS Auction”. We do everything in our power to list the cars condition
accurately and highlight the major flaws in advance on the site. All vehicles are sold as is,
how is, where is.
It is the buyers’ responsibility to review and judge vehicle condition before bidding.

***We Reserve The Right To Refuse Service To Anyone At Anytime
For Any Reason***